WhatsApp Account Recovery Guide
If your WhatsApp account has been hacked or you’ve lost access to important messages, follow this detailed guide on how to recover your account and restore deleted messages. We provide step-by-step instructions to help you regain control and prevent future issues.
Step 1: Diagnosing the Issue
Follow these steps to assess what went wrong and start recovering your WhatsApp account:
- Check if your WhatsApp has been hacked by looking for suspicious messages, unknown linked devices, or unusual activity.
- If you can't log in, try recovering your account through SMS verification.
- If messages have been deleted, verify your backup settings (Google Drive for Android or iCloud for iOS).
Step 2: Recovering a Hacked WhatsApp Account
- Log out the intruder: Open WhatsApp, verify your phone number, and enter the 6-digit code sent via SMS. This will log out the hacker from your account.
- Enable two-step verification: Go to Settings > Account > Two-step verification and enable this feature to prevent future unauthorized access. Create a 6-digit PIN.
- Contact WhatsApp support: If the hacker enabled two-step verification, email WhatsApp at support@whatsapp.com with the subject "Lost/Stolen Account" and your phone number in international format.
- Notify contacts: Inform your contacts about the hack and ask them to ignore suspicious messages from your account.
Step 3: Recovering Deleted WhatsApp Messages
If your messages have been deleted, you can attempt recovery through backups. Follow the steps below based on your platform:
- Google Drive Backup (Android): Uninstall WhatsApp, reinstall it, verify your phone number, and restore the messages from your Google Drive backup when prompted.
- iCloud Backup (iOS): Go to Settings > Chats > Chat Backup to check if an iCloud backup exists. Uninstall and reinstall WhatsApp, then restore from iCloud when prompted.
- Local Backup (Android only): Use a file manager to access WhatsApp > Databases folder, rename an older backup, and reinstall WhatsApp to restore from that backup.
- Third-Party Tools: If there is no backup available, use trusted third-party tools like Dr.Fone or Tenorshare UltData to recover deleted messages.
Step 4: Preventing Future Hacks
Ensure your WhatsApp remains secure in the future by following these best practices:
- Enable two-step verification and set a strong PIN to protect your account from unauthorized access.
- Avoid sharing your 6-digit WhatsApp verification code with anyone.
- Regularly backup your chats via Google Drive or iCloud to prevent data loss.
- Use biometric lock (fingerprint or Face ID) to add extra security to your WhatsApp app.
Step 5: Try Our WhatsApp Account Recovery Service
If you're unable to recover your WhatsApp account or messages using the above steps, contact us for our professional recovery service. We specialize in helping users regain access to their hacked accounts and recover lost messages quickly and efficiently.